Vonage Broadband Phone Service Reviews & Deals

Pros: Best call quality Easy do-it-yourself setup 30 day risk free trial Cons: More expensive than other Voice over Internet service providers. Vonage Service Ratings: Call Quality: Price: Customer Service: Overall Vonage Review:

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Overall Vonage Broadband Phone Service Rating: Though not the cheapest VOIP service, Vonage broadband phone service will save you money over traditional phone service. If the basic core call quality is the most important criteria for a voip service for you, Vonage will be an excellent choice. The core call quality and features Vonage offers justifies the slightly higher rate compared to other VOIP Services.

Feature	Vonage Premium Unlimited	Vonage Basic 500	Vonage Business Unlimited	Vonage Business Basic
Description	Unlimited calls anywhere in the US, Canada, Puerto Rico, Italy, France, Spain, UK and Ireland	500 Anytime minutes anywhere in the US, Canada and Puerto Rico.	Unlimited local & long distance calls to anywhere in the US, Canada, Puerto Rico, Italy, France, Spain, UK and Ireland. Dedicated free fax line.	1500 anytime minutes anywhere in the US, Canada & Puerto Rico Dedicated free fax line.
Monthly Fee	$24.99	$14.99	$49.99	$39.99
Setup Fee	$29.00	$29.00	$29.00	$29.00
Equipment Cost	$0.00	$0.00	$0.00	$0.00
Cancellation	$0.00 if equipment is returned within 14 days	$0.00 if equipment is returned within 14 days	$0.00 if equipment is returned within 14 days	$0.00 if equipment is returned within 14 days
FREE Features
Voice Mail	FREE	FREE	FREE	FREE
Caller ID	FREE	FREE	FREE	FREE
Call Waiting	FREE	FREE	FREE	FREE
3 Way Calling	FREE	FREE	FREE	FREE
Keep Your Number	FREE	FREE	FREE	FREE
Long Distance	FREE - US, Canada, Puerto Rico, Italy, France, Spain, UK and Ireland	500 mins FREE - US, Canada. 3.9 ¢ after that	FREE - US, Canada, Puerto Rico, Italy, France, Spain, UK and Ireland	1500 mins FREE - US, Canada. 3.9 ¢ after that
Additional Details
Contract Required	No Contract Required	No Contract Required	No Contract Required	No Contract Required
Promotion	30 Days Free!	30 Days Free!	30 Days Free!	30 Days Free!
Order	Sign Up	Sign Up	Sign Up	Sign Up

Vonage Phone Service Final Review: If you already have a broadband connection and have a fair amount of long distance phone calls then Vonage broadband phone service will be a cost effective solution. Vonage offers a ton of free VOIP features like voicemail, caller id, call waiting, call forwarding, 3-way calling and many more. Vonage Virtual Phone Numbers are inexpensive secondary numbers you can have with a different area code. Check the current Vonage Deals which will further lower your cost.

Vonage Setup: Setting up Vonage is extremely easy. When you sign up woth Vonage you will choose a router that Vonage offers. Or you may buy a linksys vonage router from a store like best buy or compusa and then sign up for the Vonage phone service. Vonage provides with a step by by step installation guide. Follow the instructions and you will soon be singing the "woo hoo" vonage commercial song yourself.

Vonage 911: Vonage offers E911 service and also has its own central emaergency center in case your emergency call doesn't get routed correctly. If you move then you must register your your new address with Vonage so the correct address gets sent to the proper emergency authority. Read more about Vonage 911 service.

Reviewed by: Al Venslovaitis On Thursday, February 14, 2008 - 9:28am

I signed on for the Vonage v-phone service in November and just cancelled my Vonage service today (Feb 14). I did not have a single days' service, although I paid for two v-phones, 4 months (lack of) service and a $40.00 cancellation fee. For whatever reason, the v-phone crashes Windows on my desktop, laptop or both, depending on which of the v-phones I try. (The second one I received after complaining, only crashes the desktop.) Their customer service isn't too bad once you get to it. Unfortunately, they are misleading about how you can reach it. The material they ship out with their phones states that you can reach them for customer service via an email address; via their website and via 1-800 service. Only the phone service works; the email address directs you to the website, and I have never received a response from the website. When phoning to finally cancel my service (they won't let you do it any other way - just try), they announced a "less than 5 minute" wait. I got through after about 30 minutes,and it took another 10 minutes or so to get through the process. It may be a decent service if you can ever get it to work. I wouldn't know. After several hundred dollars and no service, I would discourage anyone from trying Vonage Canada. Not a fan.